Novel Coronavirus – COVID-19 Update No. 2

Advent Health Care is pleased to announce that both our homes, Forestview Retirement Residence and Valleyview Residence, are resuming resident visits for family members and friends.

We are now able to provide opportunities for in-person visits because of the patience and cooperation of our residents and their loved ones, as well as the commitment and deligence of our staff. We continue to ask for your cooperation as we ease the protocols while still protecting our residents and staff.

Forestview Retirement Residence

Forestview has resumed resident visits through a gradual, phased-in approach. The current visitor policy was developed in line with the requirements set out by the Ministry of Health and Long-Term Care and the Ministry for Seniors and Accessibility. It is based on the principles of safety, emotional well-being, equitable access and flexibility. Resident visits now allow for friends and family members to visit in dedicated areas that are located both inside and outside the home.

Please note below a few points from Forestview’s Covid-19 Visitor Policy:

• All visits must be scheduled with reception team members. Please call (416) 398-4999 to book a visit.
• Visitors will be required to complete active screening on arrival and departure. Please arrive 15 minutes prior to your scheduled visit to allow time for the screening.
• Visitors must have tested negative for Covid-19 within the last two weeks and not have subsequently tested positive up to the time of their visit.
• Visitors must use a mask during their visit and are responsible for bringing their own masks.

For the full Covid-19 visitor policy or additional information on Forestview’s visitor guidelines, please contact the reception team at (416) 398-4999.

Forestview is now also open for personal tours and move-ins. Click here to find out more or to book your personal tour, call (416) 398-4999 and one of our Sales Managers will be happy to help you.

Valleyview Residence

Valleyview Residence has started both indoor and outdoor visits for our residents. Guidelines and protocols for visitation have been developed in line with requirements set by the Ministry of Health and Long-Term Care.

Please take into consideration that visits are scheduled to ensure the booking process is fair and equitable. We want to make sure that all our residents are provided the opportunity to have meaningful visits with their loved ones.

Please note a few items from Valleyview’s Visiting Guidelines:

• Resident visits must be scheduled at leaset . You can book by phone, (416) 398-0555, ext 1126 (please leave a message) or through the Valleyview website, www.vvres.org
• Visitors will be required to complete active screening on arrival and departure
• Visitors must have tested negative for Covid-19 within the last two weeks and not have subsequently tested positive up to the time of their visit.
• Visitors must use a mask during their visit and are responsible for bringing their own masks.

Click here to view Valleyview’s Visitor Requirements pamphlet or visit www.vvres.org for more information.

Our visitor policies are subject to change at any time and will change to protect the health and safety of our residents and staff and to ensure our homes remain outbreak free.

Links to Covid-19 Information:

How Ontario is responding to COVID-19

Know the facts about Covid-19