Forestview Retirement Residence
Posted 2 weeks ago

Dining Services Manager

Forestview Retirement Residence

Full-Time, Permanent


Organization Background:


Advent Health Care Corporation is the successor to North York Branson Hospital which was founded in 1957.  The campus is locate in north-central Toronto near the intersection of Bathurst St. and Finch Ave. We are an independent, non-profit, registered charity dedicated to providing services for seniors.

We currently own and operate Valleyview Residence, a long term care home on the campus, and will be opening the 128 unit Forestview Retirement Residence later this year.


Position Summary:

Under the direction of the general manager, is responsible for food preparation and service to residents and guests that is both attractive and in accordance with specific standards and regulations.  Ensures all nutritional and special diet requirements are met when providing appetizing meals and snacks. 




  • Minimum Grade 12 education
  • Completion of Cook’s Journeyman papers or equivalent and/or completion of Food and Beverage course and current membership in the Food Service Supervisor’s Association is required
  • A minimum of two years’ experience in volume food preparation at a Cook I or Cook II level and/or supervision in a hotel/restaurant or institutional setting preferred
  • Must be able to communicate, both written and orally, in the English language
  • Must be familiar with computerized on line ordering systems and dietary software


Major Responsibilities:


  • Participates in, and contributes to, the home’s Continuous Quality Improvement (CQI) program.
  • Participates in monthly audits as required.
  • Supervises ordering for, and distribution of, resident meals in accordance with sanitation and safety regulations.  Plans an appetizing, well-balanced, nutritious menu in accordance with Canada’s Food Guide and dietary needs and wishes of residents.
  • Prepares food for residents and guests in accordance with sanitation and safety regulations, the planned menu and methods best suited for the nutritional quality and appearance of the food.
  • Interviews, hires and ensures full orientation of new staff. 
  • Disciplines according to approved procedures up to and including the recommendations for discharge to the general manager. 
  • Conducts employee appraisals of all dietary staff as per Diversicare policy.
  • Assists the general manager with preparation of the annual operating and capital budget.
  • Administers the approved budget for the food service department.
  • Maintains monthly purchase journal.
  • Controls inventory, purchasing and receiving of all menu items. 
  • Ensures proper storage procedures are met. 
  • Provides direction for scheduled work duties ensuring that food production meets department standards and service to residents is of high quality.
  • Prepares monthly reports and other administrative reports/audits.
  • Ensures that the food services department and related areas, dining rooms, and snack areas meet environmental safety standards.  Reports any hazards including faulty equipment to maintenance.
  • Updates job duty outlines and cleaning schedules of food services staff on a continual basis. Recommends drafts updates to policy and procedure manuals as needed.
  • Ensures that in-service programs and training programs (i.e. safe food handling, hygiene) are provided for all dietary staff. 
  • Performs dietary assessments on all new residents within one week of move-in.
  • Co-ordinates and chairs the Food Committee with residents to ensure satisfaction with food services.
  • Attends and participates in regional dining services manager meetings.
  • Participates in the weekend duty manager rotation of the residence, as applicable.
  • Ensures that food samples are taken and labeled as per legislation.
  • Ensures all temperature records are taken and documented as required.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Workplace Hazardous Material Information Systems, and Food Premises Regulations.  This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
  • Performs other related duties as assigned.



  • Company pension
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person


Qualified candidates should send their cover letter and resume to Maria Mercone – General Manager, gm@forestviewrr.org

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